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Exam Scheduling Problems


"Why can't I schedule my national exam?!"


We often receive calls and emails from frustrated medical providers who are not able to schedule the national NRCME exam and need to know what to do about it. The solution depends on whether the provider is seeking their initial or 10-year NRCME recertification with the DOT/FMCSA.

For providers seeking their initial certification, check that you have:

  1. Created an account with the FMCSA and allowed 3 business days for the DOT to verify your medical credentials. Make sure you do not create a second DOT account for yourself- call the DOT ASAP if you have.
  2. Completed an accredited NRCME training program such as ours.
  3. Uploaded your training Certificate of Completion into your newly created DOT account.
  4. Submitted the training company name and mailing address into your DOT account.
  5. Waited 24 hours after uploading your training certificate to schedule the $80 national exam online with either PSI or Prometric testing companies.

For providers seeking their 10-year recertification, check that you have:

  1. Completed the required 5-year refresher training, available in your DOT account, and that you have uploaded your signed affirmation of refresher training completion into your DOT account (located at the end of the last refresher training module to print, sign, and scan as a PDF to upload).
  2. Completed an accredited NRCME recertification training program, such as ours.
  3. Uploaded your new training Certificate of Completion into your DOT account.
  4. Submitted the training company name and mailing address into your DOT account.
  5. Submitted the training company’s accrediting organization’s name and mailing address into your DOT account.
  6. Waited 24 hours after uploading your new training certificate to schedule the $80 national exam online with either PSI or Prometric testing companies.

What to do when you have completed these steps and still cannot schedule the NRCME exam:

  1. Compose an email to the FMCSA requesting assistance on not being able to schedule the exam. The email should go to FMCTECHSUP@dot.gov.
  2. Call the FMCSA at (617) 494-3003. When you hear the welcome message begin, press 2. When you hear the second message begin, press 6.

For medical providers who completed a different NRCME training program and want to be better prepared for the national exam, consider our popular proprietary $99 NRCME Exam Reference Materials.

Other blog entries of interest:
About the NRCME Exam
Testing Options: PSI or Prometric?
Free CDL Examination Marketing
Growing Your CMV Driver Examination Business

Enroll in the NRCME Training Institute today or purchase our $99 NRCME Exam Reference Materials. Call us at (941) 600-8411 for more program information and for any current single provider enrollment discounts.

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10-Year Recertification Notice

Certified Medical Examiners on the National Registry are required to be recertified no sooner than 9 years and no later than 10 years from the date of issuance of their medical examiner certification credential. Recertification requires that providers complete an accredited training program such as ours and pass the in-person national NRCME certification examination.

Call (941) 600-8411 for a single-provider discount.